Build better
customer relationships
with our customer care courses

Our bespoke customer care courses help you to develop stronger and more effective customer relationships.

We currently offer two training packages in this key area:

Customer Service Training
This half day workshop focuses on the practical steps you and your colleagues can take to achieve customer service excellence. By the end of the session you will have the tools and confidence to deal with a variety of customer service scenarios.

For more details, please see our full course description.

Writing For Customers
Every message or document you send to customers is an opportunity for you to build trust and reinforce loyalty, as well as to help you win new business.

This tailored workshop shows you the simple but powerful techniques you can use to gain maximum benefit from your written communications with customers.

For more details, please see our full course description.

Contact details
To learn more about our bespoke training courses, or to make a booking for you or your colleagues, please call: 020 8773 4718.

Or email:

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